I worked as a triple zero call-taker for six months. It hardened my heart and changed my view of humanity | Australian lifestyle

For six months in 2023, I worked as an ambulance call-taker at Triple Zero Victoria, then known as the Emergency Services Telecommunications Authority (Esta). I had always been deeply curious about the job and my own experiences taught me that one kind, reassuring voice – or its opposite – can change the way you process…

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Prolapse, tearing, pain: a urogynecologist on what you should know before giving birth | Well actually

A lot of patients who come to see Dr Jocelyn Fitzgerald – an assistant professor of obstetrics, gynecology and reproductive services at the University of Pittsburgh in the division of urogynecology and reconstructive pelvic surgery – didn’t know that her specialty even existed. “I like to joke, but actually I’m very serious, that the reason…

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